We recently released another brick parcel letterbox for home parcel delivery.  In addition to this new narrow brick in letterbox shown above, we made a further update of the full size version known as the Brighton parcel letterbox.

Due to popular demand we now manufacture "Brick250" (248mm wide), an all-new brick letterbox for home parcel delivery, to suit 2x2 pillars. It uses the same proven and world-leading basic design as our Brighton brick in parcel letterbox, but we took the opportunity to add several new features including full stainless sides and a rear door which can be hinged on either side. The depth is also adjustable - and as with our standard Brighton brick parcelbox the rear panel can be detached and moved back to suit thick walls or pillars. The rear panel can even be mounted on the side for side retrieval of mail and parcels.   Both parcelboxes have the option of stainless steel side panel extensions, which allow a depth up to 615mm rather than the base version's 480mm maximum.  The adjustments can be made in 5mm increments, which suits all render thicknesses and and all types and variations in brick or block sizes.

To avoid confusion we are calling this new model parcel letterbox Brick 250, because it is 248mm wide, to fit the 250mm wide cavity inside a 2x2 brick pillar, pier or column. This is the most common brick pier size (470 x 470 mm). Of course it can also fit into block walls, and this design has set back the parcel storage chamber by 151mm to suit 100 and 150 series blocks, which are  up to 140mm thick, plus the render thickness.

If you have an existing brick pillar our Brick 250 parcel mailbox can also be retrofitted into it. While it requires a bit of cutting, the end result is well worth it.  There is a large time saving from having your own home post box for parcel delivery, not to mention the security and convenience.   Importantly, Deliver-Eze parcel letterboxes are arguably the most secure, and certainly the most durable and high quality units on the market.  After 7 years they have an impressive record of reliability, far superior to the cheaply made rubbish our competitors import from China - ignore the Australian logos or words on their websites - they are not Australian made, whereas our brick, fence and wall models have been audited and certified Australian Made by australianmade.com.au and hence why we are the only parcel letterbox company to display the Australian made logo!

We also added a stainless steel cover plate at the front of the storage chamber.  Satchels, boxes and letters are now presented with an impressive clean stainless steel storage chamber on the front as well as the sides.  We have not increased the cost, making these models even better value.

To top it off, we also released a brushed 316 marine grade stainless steel rear panel option for both models.  This means there is no carbon steel to rust, and all parts are stainless steel, marine grade aluminium, or high grade engineering polymers (something the Chinese units will never use because it adds cost and they are addicted to 2 cent pop rivets being used as pivots in single shear, which is totally wrong as any design engineer or mechanic knows well).  We are quite confident these are the best and most durable, secure, and high quality parcel letterbox available anywhere in the world.  Our units are not much dearer than the others, and cheaper than some simple units on the market.

Brick250 is not on our website yet (our new website is still not ready) but if you want to know more, or order our new brick letterbox design - we are only a phone call or message away:  info@deliver-eze.com.au

Please check out the photo of a recent installation at a modern house in Mentone, adding to our many parcel letter boxes Melbourne loves.

Deliver-Eze now offers a large range of letterbox house numbers for the ultimate in customisation

House numbers not only look great and help couriers find you, Australia Post letterbox guidelines require them.  We have offered rotaryengraved, laser etched, laser engraved and self adhesive types over the years, along with various types of custom laser cut number signs and faceplates, and consider ourselves experts when it comes to letterbox numbers and house signs.  Deliver-Eze is very happy to offer two new types of custom letterbox numbers, or house numbers.

Late last year we developed a process for laser engraving stainless steel doors with dark colours.  Starting with a 316 (marine grade) stainless steel front door, we specially coat it then laser away the coating to reveal the stainless steel finish underneath.  This is a very durable and high grade finish, and our customers love it.  As always, we provide a proof of the artwork for your approval before the laser engraving takes place.

Self adhesive metal numbers are a great look, so we now also offer them, 75mm high, which looks perfect on our front parcel delivery door.  Our competitors sell 304 stainless steel numbers because they are readily available and cheap, but we have higher standards and cannot accept the tea staining that 304 stainless suffers from.  This is why we only use considerably more expensive 316 marine grade stainless steel for exterior applications.  In line with our policy, we now offer 316 stainless steel numbers for our parcel letterboxes.  Even better, we use 3M self adhesive tape, which is the gold standard for self adhesive numbers. 

Installation of self adhesive letterbox numbers takes quite a bit of care, and you only get one shot at it.  For this reason, we don't just throw them in the box and let you deal with it - we fit them accurately for you at no extra cost.

In some cases black numbers look best, so we developed them also.  As you would expect, rather than selling mild (rusting) steel painted with black paint like the others do, we specify stainless steel with powder coating and 3M self adhesive tape.  This is a high end and very durable combination which will compliment (and complement) your house.

Summing up, we  now offer the highest quality numbers at the same price others charge for the cheaper processes!

For laser etching and laser engraving, Arial is still our standard font, but our sign writer can do any font you want, and even accepts your customised design as pdf or Coreldraw files from those of you with graphic skills or a particular need.  However we can provide other fonts on request, as shown in the photo above.  The only variable is price, which is based on the amount of lasering required.  Simply email info@deliver-eze.com.au with a description or image of what you would like, or call us to discuss your requirements or place a phone order if the checkout process is not clear.  

Our laser etching is done using the Cermark or Thermark process, which delivers the darkest and most durable laser etching.  The result is a dark charcoal colour, or very close to black.  This etching is very abrasion resistant.

Note that we also include "parcels pull open >" graphic on all front doors as standard, using outdoor grade CNC cut vinyl such as Avery brand, in black or white.  Many customers prefer this to be laser etched or 

We also have stock of CNC cut "No junk mail" and "Parcels only" stickers if you require them.

Custom large face plates or large fascias are also in demand, and we now have these in stock in both landscape and portrait formats, neatly fitted around the front door.  Our faceplates are extremely good value, and could provide just the look you were after.

On top of this, we are working on other new products and look forward to sharing these with you when ready.

August 2020 has been our six year anniversary of the launch of our world-leading parcel letterboxes.  Our rendered pillar letterbox has evolved over that time.  We are now at Generation 3 and made them in Australia for 4 years.  In order to avoid cost increases, as of October the bodies will be imported.  However the product will actually be improved.  

The key benefits of our pillar letterbox are:

- Largest parcels securely.  Others take smaller parcels AND can be fished out by hand when the door is half open!

- Most durable.  The mechanism is tested to 25 years of use.  Competitors use rivets as pivot points, which wear out quickly based on our testing.

- Most corrosion resistant.  On top of the galvanised steel and phosphating we use three coatings (5 in total) where our competitors use one coating, or one plus a render which won't stick. We looked at using our competitors' factories but most did not even do phosphating, which is essential for adhesion and corrosion resistance of the base layer.  Our coatings all pass ASTM crosscut adhesion tests.

The body is made from heavy-duty, galvanized steel, with zinc phosphate, plus 3 extra coatings including the barrier primer and a primer we apply in Australia that has undergone 1000+ hours salt spray resistance testing.   We then finish with an Australian exterior render paint to give a beautiful and durable coating.  The rear door is now rendered to blend in.  Unlike powder coating, our render can be over-painted with any water or oil based exterior paint.  We have carried out ASTM crosscut adhesion tests and verified all conventional paints adhere to it.  In contrast, no paint we have tested or heard of will pass this test on outdoor powder coating, which other companies use.  This and other important quality factors are what we pride ourselves on.   

Parcel Letterbox

Aesthetically, the Mosman pillar parcel drop box is carefully designed to look like a rendered brick pillar, but with so much more functionality. 

This change is prominent in the new delivery notification emails, which give you the option of receiving e-parcel shipments.  With the click of a button [USE SAFE DROP FOR THIS DELIVERY&91; you can now request the parcel be safe dropped in your parcel mailbox.

Australia Post explains Safe Drop as follows:

How Safe Drop can save you the trip

In some cases, we can look for a safe spot to leave your parcel at the delivery address.

If a signature isn't needed

When we don't need a signature for delivery, we'll try to find a suitable place to leave your parcel. If we can't, it'll be taken to a nearby Post Office for collection.

Either way, you'll get a notification telling you where your parcel is.

If a signature is needed

You can use your MyPost account to request a Safe Drop for some parcels, waiving the requirement for signature on delivery. You can even select a location for your parcel to be left.

And if you change your mind, you can cancel Safe Drop up until 1 hour before delivery.

So, to take advantage of this change make sure you:

1.  Have a secure drop location.  You won't find one better than a modern Deliver-Eze Parcel Letterbox such as our new 316 marine grade stainless steel front retrieval Brighton (brick in) parcel box shown below.

2.  Set up a MYPost account at Australia Post and specify safe drop.

3.  When you order items on line, address them to "Secure Parcel Letterbox" before your street address.  In the comments field, make it clear you want the sender to address to safe drop in your parcel mailbox.

Outside our home a Mosman Pillar, receives more than 70% of what my family orders on line without any signatures or fuss. To maximise the number of parcels that couriers can deliver we have filled in the standing authority to leave (ATL) forms for DHL, Fedex and TNT.  These are permanently kept on their system and flag the driver for each delivery.  A win for all parties involved!  Couriers Please and Toll are also happy to leave parcels when ATL has been given for a delivery. Most Australia Post deliveries come to us without need for signature, and we heard from several posties that they sign for customers where the customer has given them a hard copy ATL form giving them authority to do so.

We are delighted that two of the largest courier companies are excited about the potential of our units to save them money and increase customer satisfaction (which drives their success in the long term...).  They are now working on implementing upgraded functionality for the serial number bar code that each of our units carries to enable Authority to Leave and Proof of Delivery.  

We look forward to telling you more in the coming months.

Home Parcel Locker | Parcel Delivery Box

Deliver-Eze expands its parcel letterbox range with this month's launch of the free-standing Mosman pillar. The unique Australian-designed and engineered Deliver-Eze Mosman accepts large courier and Australia Post packages, in addition to regular mail simply and securely.

The upmarket Mosman parcel letterbox has plenty of kerb appeal, accentuated by high-quality marine grade stainless steel and a render finish that complements modern architectural styles.

Developed specifically for homes without front fences, Mosman is a ‘global-first’ product design that integrates a patented anti-theft chute mechanism into a rendered pillar. Mosman features convenient bolt-down installation and offers considerable cost savings when compared to a conventional custom built rendered brick pillar alternative.

The stylish and versatile Mosman pillar joins the Brighton brick-in and Malvern fence models already on sale.

NEIL Silke calculated that it was worth taking the risk of leaving his day job to develop his idea for a new letterbox that could handle parcels securely amid the rise in online shopping.

He had spent his lunch hours, evenings and weekends on his design while working full-time in project management and technical sales for an engineering and manufacturing company.

In late 2012 he left his full-time job to devote most of his time to the parcel letterbox, taking on part-time work to pay the bills.

Now he has set up a company, Deliver-Eze, and is working full-time on commercialising a product he believes has a global market.

Silke, of Melbourne, has made the finals of the Backyard Innovation category of The Australian Innovation Challenge awards with the Deliver-Eze parcel letterbox.

The awards are run by The Australian in association with Shell with the support of the federal ­Department of Industry. The Backyard Innovation category is open to the public and carries a $10,000 prize.

Silke says couriers often make several attempts to deliver parcels before finding someone at home to accept them. Parcels are often left on the doorstep, raising the risk of theft, or at the post office, forcing householders to make the journey to retrieve them, he adds.

“My parcel letterbox has the potential to greatly reduce this,” he says. “It can receive up to 80 per cent of common parcel sizes.”

Silke has designed three variants of the letterbox, most of them made of steel. One type integrates into most new and existing fences while another is designed to be bricked into masonry. These variants are manufactured in Australia. A third variant — a stand-alone pillar for homes without fences — is made in China.

“We would like to keep as much manufacturing as we can here if possible,” he says.

The letterboxes can accommodate packages measuring up to 325mm by 315mm by 225mm.

Their common feature, the intellectual property at the heart of the design, is their security mechanism. There are patents pending in several countries on the mechanism. They have an internal blocking flap which is linked to the letterbox’s front door.

“As you open the front door, the flap moves forward, blocking access to the parcel storage chamber,” Silke says.

“When you close the door, the flap returns to the rear of the unit, clearing the way for parcels to drop to the storage area.”

The parcel falls on to a shock absorbing mat in the storage chamber. He says the mat would allow a carton of eggs to be deposited without breaking them.

Householders open a lockable door at the rear of the letterbox to retrieve their parcels. Each letterbox has a unique bar code that couriers will be able to scan as proof of delivery.

After completing a bachelor of engineering degree at the Royal Melbourne Institute of Technology (now RMIT University), Silke worked for Holden as an engineer for about 16 years.

He eventually shifted his focus from the car industry to other parts of the manufacturing sector.

“I could see the writing on the wall,” he says.

The experience he gained in the automotive sector has been critical to his latest enterprise. “There are a lot of engineering principles in this design,” he says.

Silke chose materials that would be durable and minimise corrosion and worked hard to optimise the design to maximise the size and number of parcels that could be accepted by the letterbox while minimising its size.

“This allows you to have something that takes decent-sized parcels but can still be integrated or hidden away,” he says.

He did extensive benchmarking to assess competing products on the local and global markets.

And he consulted fencing contractors, bricklayers, manufacturers and householders to ensure the product would work “in the real world” and meet the needs and tastes of consumers.

Silke is now focusing on marketing the letterbox and is in talks with big builders on the incorporation of it in their designs.

He is glad he took the plunge to start his own business. “I started thinking of business ideas and this was the best idea I had,” he says of the period when he first contemplated the move. “This has given me a lifeline to another life to apply all of the knowledge I gained from the automotive industry to a new area and, hopefully, shine.”

With the arrival this week of our Deliver-Eze Brighton (brick-in) units we expanded our range of parcel mailboxes.  This brick-in letterbox securely accepts courier deliveries and large parcels and is suitable for custom installations in brick, block and stone, such as sandstone.   With a marine grade 316 stainless front delivery door and stainless frame and fittings this letterbox is designed for many years of faithful service.

After two decades as a car design and development engineer, durability is always top of mind, and a large percentage of my time has been spent looking at failure modes and how to avoid them.  This has paid off with a very robust mechanism, which ran a 10 year durability cycle with no detectable wear and no noise issues.  The unit is exactly like new, thanks to the use of engineering polymer bushings on steel pins.

Installing any mailbox in masonry is a substantial investment in time and money, and you don't want it to wear out or rust. Our competitors' units, which use cheap pivots (stamped metal rotating on a steel rivet) will wear out quickly in service.  It is therefore gratifying to hear from the trade and our customers that the quality and durability of the Deliver-Eze range is clearly evident upon opening and closing the precision balanced front delivery door.

The Deliver-Eze parcel letterbox range made its debut last week at the Herald-Sun Home Show in Melbourne - and nothing could have prepared us for the overwhelming public response. There were customers literally jumping up and down with excitement!

Our Deliver-Eze range, with its upmarket good looks and large parcel capacity, left show-goers gobsmacked. Over the four days of the Home Show we relished the opportunity to demonstrate the capabilities of the Deliver-Eze parcel letterbox to hundreds of visitors each day. Expressions of ‘wow’, ‘amazing, ‘awesome’ were commonplace and many visitors genuinely thanked and congratulated us for bringing this product to market.

Dozens of visitors offered deposits on the spot for the Mosman (Pillar), despite not being available for several months.